In the fast-paced market environment, “efficiency” and “quality” have become core demands for enterprise cooperation. For clients in need of custom packaging and printing, they not only hope to obtain high-quality packaging that aligns with their brand positioning but also expect to receive rapid responses and efficient delivery in scenarios such as urgent orders and product iterations. It is precisely by insight into this demand that Guangdong Risun Digital Printing Co., Ltd. (hereinafter referred to as “RISUN-PRINT”), on the basis of being deeply engaged in the packaging and printing industry for more than 20 years, has launched the commitment of “custom packaging & printing: providing high-quality services for you 24/7”. With full-process rapid response capabilities, it solves the “urgent order challenges” for clients and has become a trusted packaging customization partner for many enterprises.
Founded in 2002 and located in the Guangdong Greater Bay Area, RISUN-PRINT is a digital high-tech enterprise integrating appearance design, box structure development, printing, and post-process automated production. Over the past 20 years, the company has focused on the field of custom packaging and printing, with its business covering multiple industries such as wine packaging boxes, 3C digital product boxes, healthcare product boxes, and daily cosmetics boxes. Relying on the “one-stop” service model and advanced production strength, it has accumulated to provide high-quality packaging solutions for thousands of clients. The launch of the “24/7 high-quality service” is precisely the service upgrade of the company under the concept of “client-centered”, aiming to help clients seize market opportunities through efficient responses.
RISUN-PRINT’s “24/7 custom packaging & printing service” is not a simple time commitment, but a full-process rapid response system covering “consultation and connection – plan design – prototype confirmation – production and delivery”. When a client puts forward a custom packaging demand (whether it is an urgent order or the rapid advancement of regular needs), the company’s service team will complete the initial connection within 24 hours, in-depth understanding of the client’s product characteristics, packaging needs, quantity requirements, and delivery time; subsequently, the design team will issue a preliminary packaging design plan (including appearance renderings and box structure drawings) within 24 hours, and communicate with the client to adjust details to ensure that the plan meets the client’s expectations; after the plan is confirmed, the prototyping workshop will use independent laser die-making equipment and advanced printing equipment to complete sample production within 24 hours, allowing the client to intuitively confirm the quality and adaptability of the packaging box; after the sample is confirmed, the production department will immediately start the automated production line (KBA 7+1 UV Printing Machines, Heidelberg 5+1 Printing Machines, automatic die-cutting machines, etc.), and reasonably arrange production according to the order quantity. If the client has urgent needs, an “urgent production channel” can also be activated to minimize the production cycle and ensure delivery within the time required by the client.
This efficient service system is particularly evident in the cooperation with clients in the 3C digital industry. 3C products have a fast update and iteration speed, and often need to complete custom packaging quickly before the launch of new products to match the launch rhythm. Previously, a 3C client planned to launch a new product within a week and urgently needed 5,000 custom packaging boxes. After contacting RISUN-PRINT, the company immediately activated the 24/7 service process: completed demand connection and the first draft of the design plan on the same day, confirmed the plan with the client and completed prototyping the next day, started production on the third day, and completed the production and delivery of 5,000 packaging boxes on the fifth day, perfectly matching the client’s new product launch plan. The person in charge of the client said: “RISUN-PRINT’s 24/7 service not only solved our urgent order problem but also ensured the packaging quality, making us more confident in the market competition.”
The realization of the “24/7 service” is inseparable from RISUN-PRINT’s complete support system. First is equipment support: the KBA 7+1 UV Printing Machines, Heidelberg 5+1 Printing Machines, and other equipment introduced by the company have high-speed printing capabilities: the KBA 7+1 UV Printing Machine can complete the printing of thousands of sheets of paper per hour and supports multi-material printing; the Heidelberg 5+1 Printing Machine can improve efficiency while ensuring precision, laying a foundation for rapid production. In the post-press link, the automatic die-cutting machines, automatic gold stamping machines, and automatic forming machines realize the automated connection from printing to forming, without frequent manual intervention, greatly shortening the processing time. Second is team support: the company has established a professional “24/7 service special team”, covering positions such as customer service, design, prototyping, production, and logistics, and implements a shift system to ensure that no matter when the client puts forward a demand, there will be a dedicated person to connect; team members all have more than 5 years of experience in the packaging and printing industry, who can quickly understand client needs, reduce communication costs, and improve service efficiency. Third is system support: the company has formulated the “24-Hour Service Process Specification”, clarifying the time nodes, responsibility division, and quality standards of each link. For example, it requires that the customer service response time does not exceed 2 hours, the delivery of the first draft of the design plan does not exceed 24 hours, and the prototyping cycle does not exceed 24 hours, ensuring the efficiency and orderliness of the service through the system.
It is worth mentioning that RISUN-PRINT’s “24/7 service” does not come at the expense of quality. While responding quickly, the company always takes quality control throughout every link: in the raw material procurement link, it selects environmentally friendly materials that meet the SGS certification standards to ensure that the packaging is safe and non-toxic; in the printing link, it ensures color consistency and detail clarity through the precise control of KBA and Heidelberg equipment; in the post-press processing link, the dual control of the precise operation of automatic equipment and manual quality inspection avoids defective products from flowing out; before the delivery of finished products, sampling inspection is also conducted to ensure that each packaging box meets the client’s requirements. In addition, the company holds a number of invention patents, utility model patents, and high-tech enterprise certifications. These qualifications are not only proof of technological strength but also a reflection of quality control capabilities, allowing clients to enjoy rapid services without worrying about packaging quality issues.
RISUN-PRINT’s “24/7 custom packaging & printing service” covers the packaging needs of multiple industries such as wine, 3C digital products, healthcare products, and daily cosmetics. Whether it is custom gift box packaging, regular product packaging boxes, or special process packaging (such as UV printed packaging, 3D embossed gold stamping packaging, laser engraved packaging, etc.), the company can provide high-quality services with 24/7 rapid response capabilities. For clients, choosing RISUN-PRINT’s 24/7 service not only means “urgent orders can be solved” but also means “quality is guaranteed and cooperation is worry-free” – no need for multi-party connection, no need for repeated communication, just put forward the needs, and you can enjoy one-stop rapid services from concept to finished product.
